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Oklahoma State University

Bill Ryan

Bill Ryan

Professor

365 Human Sciences
Stillwater, OK 74078
Phone: 405-744-8485
Fax: 405-744-6299

b.ryan@okstate.edu

Education

Degree Institution Area of Study
Ed.D. Oklahoma State University Occupational and Adult Education
M.S. Oklahoma State University Food Nutrition and Institutional Administration
B.S. Oklahoma State University Hotel and Restaurant Administration

Expertise

My research focus is in the areas of management, organizational design behavior, and hospitality education at the university and international levels. Higher education is evolving, but not at the same pace as the changes in learning styles and career expectations of the successive generations of incoming students. In addition, the internationalization of the hospitality and other businesses requires young professionals entering their chosen field to be prepared with an understanding of cultural differences in order to be successful

Publications

*Denotes graduate student

Hornsby, G. & Scott-Halsell, S., Curtis, C., Ryan, W., & Kirksey, J., (2017, in press). Do I Fit In? The Impact of Race on Hospitality Student Perceptions of Departmental Climate. Journal of Teaching in Travel & Tourism, V. N.pp .

Ryan, B., Ma, E., Hsiao, A., & Ku, M. (2015). The Work-family Conflict of University Foodservice Managers: An Exploratory Study of Its Antecedents and Consequences. Journal of Hospitality and Tourism Management, (22) 10-18.

Tavitiyaman, P., Weerakit, N. & Ryan, B. (2014). Leadership Competencies for Hotel General Managers. International Journal of Hospitality and Tourism Administration, 15(2).

Liu, Aijing, Ryan, B., & Qu, Hailin (2012). Perceived Image of Chinese Restaurants in the USA. Asia-Pacific Journal of Innovation in Hospitality and Tourism, 1(1), 47-64.

Lin, S., Ryan, B, Qu, H., & Martin, L. (2010). A Study of the Relationship Between Hotel Informative Service Setting Items and Customer Satisfaction. Journal of Quality Assurance in Hospitality and Tourism, 11(2), 111-131.

Camillo*, A. A., Kim W. G., Moreo, P. J. & Ryan, B. (2010). A model of historical development and future trends of Italian cuisine in America. International Journal of Hospitality Management, 29(4), 549-558.

Hu*, S. M., Leong, J., Kim, W., Ryan, B. & Warde, B (2008). Senior citizens’ perceived service levels in three restaurant sectors. Journal of Foodservice Business Research, 11(2), 202-219.

Causin*, G. G., Robertson, L. J. & Ryan, B. (2008). Courseware components and features: Preferences of faculty in the human sciences. Journal of Family & Consumer Sciences, 100(2), 12-16.

Kim, W. G., Ryan, B. and Ceschini*, S, (2007). Factors affecting systematic risk in the restaurant industry. Tourism Economics, 13 (2), 197-208.

Yeh*, R. J., Martin, L., Moreo, P., Ryan, W., and Perry, K. (2005). Hospitality Educators’ Perceptions of Ethics Education and the Implications for Hospitality Educators, Practitioners, and Students. Journal of Hospitality and Tourism Education, 17(2), 25-35.

Martin, L., Ryan, B. Regna, A., and Regna, P. (2002). Curriculum review: A model.   FIU Hospitality Review, 20, 1, 67-75.

Kim, Y.G., and Ryan, B. (2002). Educational effects of job attitudes among hospitality employees. International Journal of Tourism Sciences, 2, 1, 69-84.

Cobanoglu*, C., Corbaci*, K. and Ryan, B. (2001). A comparative study: The impact of technology in lodging properties in the United States and Turkey. The International Journal of Hospitality Information Technology, 2, 1, 23-40.

Qu, H., Ryan, B. and Chu*, R. (2001). The perceived importance of job attributes among foodservice employees in Hong Kong hotel industry.  International Journal of Hospitality and Tourism Administration, 2, 2, 57-76.

Ryan, B, (2001) Ten ways to make sure your customers never come back. Electronic publication: http://www.nacufs.org/forums/

Qu, H., Ryan, B. and Chu*, R. (2000). The importance of hotel attributes in contributing to travelers’ satisfaction in Hong Kong hotel industry. The Journal of Quality Assurance in Hospitality and Tourism, 1, 3, 65-83.

Ryan, B. (2000). Enhancing the partnership: Campus dining and hospitality education programs. The Journal of the National Association of College and University Food Services, 22, 72-84. 

Ryan, B. and Cobanoglu, C. (2000). Professional Practices In College and University Food Services, 3rd edition (Version 4.3) [Computer Program].  East Lansing, MI: The National Association of College and University Food Services. *Conceptual design and principle author.

Ryan, B. (Ed.) (1998). Professional Practices In College and University Food Services (3rd ed.).  East Lansing, MI: The National Association of College and University Food Services.
*Conceptual design, principle author, and editor.            

Cobanoglu*, C. and Ryan, B. (1998). 71st World conference on club management: Take charge of tomorrow today. Anatolia: An International Journal of Tourism and Hospitality Management, 8, 4.

Ryan, W. (1996). Professional standards: An academic approach.  National Association of College and University Food Services News Wave,  29,  27.

Ryan, B. (1991). Single and multi-unit management skill: Is there a difference in college and university food services?  National Association of College and University Food services 
News Wave, 24, 28.

Presentations

*Denotes graduate student

Davis, D.W., Curtis, C., & Ryan, B. (2017). Examining the effects of interdisciplinary project-based learning on students’ intrinsic motivation orientation. The International Council on Hotel, Restaurant, and Institutional Education Annual Conference, Baltimore, United States; July 26-28.

Wang, Y., Ryan, B., & Yang, C. (2017). Hotel employees’ brand love and love behaviors: Organizational culture as the moderator. The International Council on Hotel, Restaurant, and Institutional Education Annual Conference, Baltimore, United States; July 26-28.

Yang, Chu-En, Wang, Yao-Chin, Ryan, Bill, & Tsai, Chi-Tung. (2017), Effects of employee brand love on supportive voice behavior, helping behavior, and forgiveness behavior: Comparing hotel employees in the U.S. and Taiwan, 15th APacCHRIE Conference, Bali, Indonesia; May 31-June 2. 

Wang, Y, Ryan, B. & Yang, C. (2016).Social identity on supervising employee brand love: Parenting style and age gap as moderators. The International Council On Hotel, Restaurant, and Institutional Education Conference.

Wang, Y, Ryan, B. & Yang, C. (2016). Hotel Managers’ Brand Love and Health. The 6th Advances in Hospitality & Tourism Marketing and Management Conference (AHTMM), Guangzhou China, July 14-17, 2016. 

Hornsby, G. and Ryan, B. (2015) Am I Prepared to Enter the Industry? A Study of Potential Hospitality Education Graduates and Their Future within the Industry. The 20th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism.

Scott-Halsell, S.A., Wang*, Y.C. & Ryan, B. (2013) Socio-cultural adaptation of international students studying abroad: Problems and coping strategies. Asia Pacific Council on Hotel Restaurant and Institutional Education Conference, Macao, China.

Aijing*, L. and Ryan B. (2013). The role of daily green practices in theory of planned behavior regarding traveler’s destination green behavior. The 18th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism.

Aijing*, L. and Ryan B. (2012). Explain Chinese traveler’s purchasing behavior with construal level theory. The International Council On Hotel, Restaurant, and Institutional Education Conference.

Ryan, B.,  Tavitiyaman*, P., & Weerakit, N. (2009). The impact of gender, age and education related to leadership competencies needed for success as a hotel general manager. The International Council On Hotel, Restaurant, and Institutional Education Conference.

Ryan, B., Ma*, J., & Ku, M. (2009). Role conflict, role ambiguity and work-family conflict among university foodservice managers. The International Council On Hotel, Restaurant, and Institutional Education Conference.

Staton-Reynolds*, J. and Ryan, B. (2009). A comparison of skills considered important for success as an entry level manager in the hospitality industry vs. the skills Recent graduates possess. The International Council On Hotel, Restaurant, and Institutional Education Conference.

Weerakit*, N., Ryan, B. and Chaisawat, M (2008). A study of gender differences and the perception of leadership competencies in Thailand’s hotel industry. APacCHRIE Conference & THE-ICE Panel of Experts Forum

Causin*, G. Moreo, P. Ryan, B. Hu, B. & Robertson, L. (2008).  A model for successful hospitality expatriate executives assignment. The International Council On Hotel, Restaurant, and Institutional Education Conference.

Tavitiyaman*, P., Qu, H. & Ryan, B. (2007) Destination image of Thailand after natural disasters. APac CHRIE and APTA Joint Annual Conference. (Received the Dr. Hai Sik Sohn Award for Best Research Paper)

Weerakit*, N. and Ryan, B. (2007). Leadership competencies required for success as a general manager in Thailand. APac CHRIE and APTA Joint Annual Conference.

Camillo*, A, Moreo, P. Ryan, B. and Kim, W (2007). An exploratory study of the historical development and trend analysis of restaurant cuisine. The International Council On Hotel, Restaurant, and Institutional Education Conference.

Online distribution: who is in control? (2007).  Kim, W.G., Gazzoli*, G., and Ryan, B.  Hospitality & Leisure: Business Advances and Applied Research Conference.

Causin*, G., Moreo, P., Ryan, B., Hu, B., and Robertson, L., (2006). Expatriate hospitality executives; How should they be prepared? The International Council On Hotel, Restaurant, and Institutional Education Conference.

Hu*, S.M., Leong, J., Kim, W.G., Ryan, B., and Warde, W. (2006) A structural equation model of the senior citizens purchasing process in foodservice market. The International Council On Hotel, Restaurant, and Institutional Education Conference.

Ab Karim*, S., Leong, J., Moreo, P., Ryan, B. and Warde, W. D. (2006). Culinary tourism as a destination attraction: An empirical examination of the role of food in tourist’s destination choice. Advances In Hospitality and Tourism Research. Advances In Hospitality and Tourism Research. Proceedings of the Eleventh Annual Graduate Education and Graduate Student Research Conference.

Ryan, B. and Kim* H. C, (2005).  College and university foodservice administrators perceptions of technology.  The International Council On Hotel, Restaurant, and Institutional Education Conference.

Mwarumba*, N. and Ryan, B. (2004).  Multicultural Diversity Competency of Hospitality Students in American Universities. The MultiCultural Foodservice and Hospitality Alliance National Conference.

Kim*, H. and Ryan, B. (2004). Measuring student’s perceptions of critical competencies required in hospitality operations: A longitudinal perspective.  Advances In Hospitality and Tourism Research.  Proceedings of the Ninth Annual Graduate Education and Graduate Students Research Conference.

Kim*, H. and Ryan, B. (2003).  The impact of an intermediate level management course on hospitality students; Perceptions of managerial and leadership competencies.  The International Council On Hotel, Restaurant, and Institutional Education Conference.

Kim*, H. and Ryan, B. (2003).  Identification of human induced factors affecting airline safety.  The International Council On Hotel, Restaurant, and Institutional Education Conference.

Kim*, D. J., Kim, W. G., Moreo, P. J. and Ryan, B. (2003).  Customer–based brand equity and financial performance in the hospitality industry.  The International Council On Hotel, Restaurant, and Institutional Education Conference.

Kim*, H. and Ryan, B. (2003).  Conceptualizing hospitality students' perceptions and attitudes toward management principles and skills: A pre and post-test approach.  14th Annual Graduate Research Symposium, Graduate College, Oklahoma State University.

Way*, K. and Ryan, B. (2003). Traveler’s perceptions of air rage prior to and after September 11, 2001.  Advances In Hospitality and Tourism Research. Proceedings of the Eighth Annual Graduate Education and Graduate Student Research Conference.

Kim*, H. and Ryan, B. (2003). A study of the perceptions of managerial and leadership competencies by hospitality students prior to and after taking a university course in hospitality management.  Advances In Hospitality and Tourism Research. Proceedings of the Eighth Annual Graduate Education and Graduate Student Research Conference.

Yeh*, J., Leong, J., and Ryan, B. (2003).  Manager’s ethical business perceptions and practices on multiculturally diversity (sic) employees in the hospitality industry.  Advances In Hospitality and Tourism Research. Proceedings of the Eighth Annual Graduate Education and Graduate Student Research Conference.
                
Causin*, G., Martin, L., Weber, M., and Ryan, B. (2003) Assessment of selected courseware used for online delivery of distance education courses.   Advances In Hospitality and Tourism Research. Proceedings of the Eighth Annual Graduate Education and Graduate Student Research Conference.

Ryan, B. and Sorrentino*, P. (2002).  Identification of the skills required for single versus multi-unit management in a segment of the quick service restaurant industry.  The Council On Hotel, Restaurant, and Institutional Education Conference.
                
Cobanoglu*, C., Moreo, P., Qu, H., Ryan, B., and Sammons, G. (2002). The importance of hotel technology amenities in hotel selection by business travelers.  The Council On Hotel, Restaurant, and Institutional Education Conference. * Selected as a best empirical research paper.

Lin*, J. and Ryan, B. (2002). The Impact of Moral Decision-Making Versus Profit Based Decision-Making on Management and Leadership. Advances In Hospitality and Tourism Research. Proceedings of the Seventh Annual Graduate Education and Graduate Students Research Conference.

Marumba*, N. and Ryan, B. (2001) An Assessment of Employee Development Program Response To Multicultural Diversity in Dining Service Departments Within Four Year Colleges
Advances In Hospitality and Tourism Research. Proceedings of the Sixth Annual Graduate  Education and Graduate Students Research Conference, 6.

Cobanoglu*, C., Corbaci, K. and Ryan, B. (2000). A comparative study: The Impact of Technology in Lodging Properties In the United States and Turkey.  Proceedings of The Technology Impact on Tourism Conference. 

Qu, H., Chu*, R. and Ryan, B. (2000). A study of travelers’ satisfaction levels in Hong Kong: Three hotel market segments. The Council On Hotel, Restaurant, and Institutional Education Conference.

Cobanoglu*, C., Corbaci, K. and Ryan, B. (2000). The impact of technology in lodging properties in Turkey. Advances In Hospitality and Tourism Research. Proceedings of Fifth Annual Graduate Student and Graduate Students Research Conference.

Ryan, B. (2000). Five Things You Need To Know To Get Promoted.  National Association of College and University Food Services National Conference.

Ryan, B. (2000). Ten Ways To Make Sure Your Customers Never Come Back. National Association of College and University Food Services National Conference.

Cobanoglu*, C., Ryan B., and Beck J. (1999).  The impact of technology in lodging properties.  The Council On Hotel, Restaurant, and Institutional Education Conference.   * Selected as a best empirical research paper.

Ryan, B. (1999). Professional Practices In College And University Food Services: Self-Assessment Is The Key To Success. National Association of College and University Food Services National Conference.

Ryan, B. (1998). Ten Ways To Make Sure Your Customers Never Come Back. National Association of College and University Food Services National Conference.

Cobanoglu*, C. and Ryan, B. (1998). Preliminary Results: An assessment of the effect of the technology in Oklahoma Lodging Properties. Fifth Annual Student Research Conference at West Texas A&M University, Canyon, TX.

Ryan, B. (1998). An Action Research Project Integrating Academics and Lodging Operations. Council On Hotel, Restaurant, and Institutional Education Conference.

Ryan, B. (1998). Implementing Principles of Professional Practice In College and University Food Service.  National Association of College and University Food Services National Conference.

Robertson, L. and Ryan, B. (1998). The Integration of Distance Education Into the Mission of the Land-Grant University: A Model of Scholarship for Reappointment, Promotion, and Tenure. Co-Developed with Dr. Lona Robertson, DHM Faculty, SYLLABUS 98 National Conference.

Robertson, L. and Ryan, B. (1998). Faculty Perceptions of Challenges and Barriers to Distance Education. AAFCS National Conference.

Ryan, B. (1997). Leading A Diverse Workforce. National Association of College and University Food Services National Conference

Research - Editor - Book Chapters

Feng, R., Wang, Y., & Ryan, B. (2017). Outcomes of business travelers’ perceived service experiences at luxury hotels. In Liping A. Cai & Pooya Alaedini (Eds.), Bridging Tourism Theory and Practice (Volume X: Quality Services and Experiences in Hospitality and Tourism) (pp. XX-XX). Bingley, UK: Emerald.

Honors & Awards

  • Best Paper Award I-CHRIE National Conference - Wang, Y., Ryan, B., & Yang, C. (2017). Hotel employees’ brand love and love behaviors: Organizational culture as the moderator. The International Council on Hotel, Restaurant, and Institutional Education Annual Conference, Baltimore, United States; July 26-28.
  • Nominated for the HSCI Undergraduate Research Mentor Award, October 2016
  • Dr. Hai Sik Sohn Award for Best Research Paper, with Pimtong Tavitiyaman and Dr. Hailin Qu. APac CHRIE and APTA Joint Annual Conference, May 2007
  • OSU Regents Distinguished Teaching Award, Fall 2006
  • Outstanding Undergraduate Advisor, College of Human Environmental Sciences, 2005
  • Graduate Faculty, Oklahoma State University: Full Member January 2004 – Present, Associate Member Fall 1997 - December 2003
  • Best Empirical Research Paper, with Dr. Cihan Cobanoglu, Dr. Patrick Moreo, Dr. Hailin Qu, and Dr. Gail Sammons, CHRIE National Conference, August 2002
  • OSU Regents Distinguished Teaching Award, Fall 2001
  • President’s Celebrate State Award for Commitment to Students in Advising and Mentoring, April 2001
  • Best Empirical Research Paper, with Cihan Cobanoglu M.S. and Dr. Jeff Beck, CHRIE National Conference, August 1999
  • Nominated for Outstanding Graduate Student Mentor, College of Human Environmental Sciences, 1998, 1999, 2000, 2002, 2003
  • Nominated for Outstanding Undergraduate Advisor, College of Human Environmental Sciences, 1997, 1998, 2004, 2005
  • Kappa Omicron Nu academic honor society, elected 1984.
  • NACUFS Region VII Presidents Award, 1992 and 1994 Eagle Scout, November 1971

Professional Certifications

Registered and Licensed Dietitian (1989 – Present)

Recognized by the Commission on Dietetic Registration, and the Oklahoma State Board of Medical Licensure and Supervision.  

International Experience

Hospitality Studies In Europe.  During the past several years this study abroad program has been offered in cooperation with Pennsylvania State University; the Hotel School Les Roches, Bluche, Switzerland; the Hotel Institute Montreux, Montreux, Switzerland; the Institut Hotelier Cesar Ritz, Bouveret, Switzerland; Vatel International Business School, Hotel and Restaurant Management in Martigny Switzerland; and the Hoge Hotel School, Maastricht, The Netherlands. The program is comprised of two-three credit hour courses: European Cuisine and Restaurant Management and European Hotels and Tourism. In the program the development of European cuisine is traced historically from ancient to modern times and presented in terms of menu, service, custom, production, and presentation.  The course covers the major European cuisines including Italian, Swiss, French, German, Greek and Spanish. The hotel, and tourism course includes examination of the cultural influences on European tourism and hotel operations. Attention is given to current trends and practices in European Hotel management as well as travel and tourism. Field experiences, case studies, and discussions regarding food production, geography, lifestyle, and culture, tourism, hotel management, and current events provided additional foundation for these courses. 

Program Director 2005 – Present; Assistant Program Director 2003; Faculty -2001 and 2002

Venetian Cuisine, Ca’Tron Italy

Immersion in the cuisine of Venice, Italy and the surrounding area. Includes culinary, historical, geographical, and cultural examination. Practical experiences in food markets, purchasing locally produced foods, recipe understanding and production, one-on-one experience with local culinarians such as bakers, and participation in the slow food movement through a local farm.  Program Supervisor, 2005

Courses Taught

HES 1111, and 3111 – Directions in Human Environmental Sciences

HES 2110 – Career Exploration In Human Environmental Sciences

HRAD 1103 – (I) Introduction to the Hospitality Industry

HRAD 2771 – Hospitality Speakers Series

HRAD 3213 – Hospitality Management and Organizations

HRAD 3223 – (I) International Travel and Tourism

HRAD 3473 – Mechanical Equipment and Facility Management

HRAD 3443 – Hospitality Industry Internship

HRAD 3553 – Purchasing in the Hospitality and Food Service Industries

HRAD 3783 – Hospitality Industry Human Resource Management

HRAD 3943 – Lodging Property Management

HRAD 4090* – International Hospitality Studies

HRAD 4093* - (I) European Lodging and Hotel Management

HRAD 4193* - (I) European Cuisine and Restaurant Management

HRAD 4413* – Lodging Operation Systems Analysis

HRAD 4443* - Advanced Hospitality Management Internship

HRAD 4475* – Hospitality Layout, Equipment and Furnishings

HRAD 4573* - Non-Commercial, Institutional and Contract Services Hospitality

HRAD 4771* – Hospitality Speakers Series

HRAD 4850 – Special Topics Independent Study Hotel and Restaurant Administration

HRAD 4850 – Freshman Research Scholar

HRAD 4883* – Multi-Level Organizational Behavior

HRAD 4900* - Honors Research

HRAD 5000* and 6000*– Master’s and Doctoral Research

HRAD 5030* – Creative Component Research

HRAD 5213* – Hospitality Technology Applications (course was renumbered at a later date to 5313)

HRAD 5213* -  Hospitality and Tourism Management

HRAD 5413* – Leadership in a Diverse Society

HRAD 5423* - Customer Development Strategies in Hospitality and Tourism

HRAD 5523* – Critical Issues in Hospitality Administration

HRAD 6113* - Hospitality and Tourism Education

HRAD 6433* – Employee Development Issues In The Hospitality Industry

HRAD 6713* - Contemporary Hospitality and Tourism Theory (co-taught with other HRAD faculty)

* indicates the course was available for graduate credit

Funded Research

Co-Principle Investigator $14,434.20
Cushing Pipeline Interpretive Center Feasibility Study
Cushing Chamber of Commerce, January 2014 - June 2014

Principle Investigator $480,000.00
The H.O.T.E.L. Atlantis Project. Higher Opportunities for Training, Education, and Languages
Fund for the Improvement of Post-Secondary Education, US department of Education in cooperation with the Education, Audiovisual, and Culture Executive Agency, EU-US Cooperation Atlantis Program, Brussels Belgium. Four years $480,000 USD and €480,000 Euro, plus year five an additional $120,000 USD and €120,000 Euro September 2010 - September 2013. Assumed PI role, in August 2010.

Principle Investigator $37,606.00
The Economic Value of Oklahoma’s State Park System
Department of Tourism and Recreation, State of Oklahoma, August 2007 - June 2008

Co-Investigator $120,021.05
A Statewide Inventory and Potential Development of Agritourism Businesses in Oklahoma.
USDA-Hatch Program, August 2006

Co-Investigator and Consultant $25,000.00
Claremore City Research Proposal-A Study of the Potential for Meetings, Lodging, and Restaurants.
City of Claremore, Oklahoma, July, 2006

Co-Investigator $68,402.00
Economic Feasibility of Using Fats, Oils, and Greases Generated in Oklahoma as Biodiesel Feedstock
OSU Agricultural Experiment Station TIP Program, February, 2006

Principle Investigator $3,615.60
Development and Analysis of the Aeronautical Center
Mike Monroney Aeronautical Center, Federal Aviation Administration, December, 2002

Principle Investigator $12,048.00
Renovation of Employee Services Facilities at the Mike Monroney Aeronautical Center
Federal Aviation Administration, Oklahoma City, November, 1999

Principle Investigator $5,000.00
Development of an Internet Based Professional Practices (Accreditation) Manual
National Association of College and University Food Services, January 1999 - February 2000
Principle Investigator $15,533.00
Research and Consultation for Employee Services Programs at the Mike Monroney Aeronautical Center
Federal Aviation Administration, Oklahoma City, February 1999 - August 1999

Principle Investigator $4,000.00
Strategic Recommendations for the Improvement of Employee Services at the Mike Monroney Aeronautical Center
Federal Aviation Administration, Oklahoma City, (Second phase) May 1998 - December 1998
Principle Investigator $28,743.20
Strategic Recommendations for the Improvement of Food Service Operations at the Mike Monroney Aeronautical Center
Federal Aviation Administration, Oklahoma City, August 1997- May 1998

Graduate Student Advisement:

Doctoral Committee Chair- Graduated

Zoe Santiago-Font, PhD, Hospitality Administration, May 2017
Dissertation: Competencies Required for Success at the Single and Multi-Unit Management Levels in Hotels

David W. Davis, PhD Hospitality Administration, December, 2016
Dissertation: Examining the Effects of  Interdisciplinary Project-Based Learning on Students’ Twenty-First Century Skill Development Awareness and Intrinsic Motivation Orientation

Luz La Fontaine, PhD Hospitality Administration, May 2016
Dissertation: Employee Perception of Environmental Management Systems in Selected Hotels in Puerto Rico

Gilpatrick Hornsby, PhD Hospitality Administration, December, 2015
Dissertation: Examining the Minority Student Experience in Hospitality Education

Suzzette Goldmon, PhD Hospitality Administration, August, 2011
Dissertation: Role of Higher Education for Successful Managers in the Hospitality Industry

Yunkyong Kim, PhD Hospitality Administration, May 2007
Dissertation: A Study of Understanding the Impact of Physical Environment on Perceived Service Quality in the Hotel Industry

Naree Weerakit, PhD Hospitality Administration, August 2007
Dissertation: Leadership Competencies Required for Future Hotel General Managers Success in Thailand

Min-Yen Ku, PhD Hospitality Administration, May 2007
Dissertation: An Examination of Work-Family Conflict and Intention to Leave Among College and University Foodservice Managers

Dissertation Advisor
Hyeon-Cheol Kim (Kevin), PhD Hospitality Administration, August 2004
Dissertation: Factors Affecting the Adoption of New Information Technology in College and University Foodservices

Master’s Committee Chair
Pei Hsu, MS Hospitality Administration, December 2009
Creative Component: How Mandatory Manager Food Safety Training Influences Food-Borne Illness Outbreaks and Health Department Inspection Violations

Jennifer Staton-Reynolds, MS Hospitality Administration, May 2009
Thesis: A Comparison of Skills Considered Important For Success as an Entry Level Manager In The Hospitality Industry According To Industry Recruiters And University Educators

Lydia Chao, MS Hospitality Administration, December, 2006
Creative Component: An Annotated Bibliography of Housekeeping Research in the Lodging Industry.

Fei-Min Chang, MS Hospitality Administration, December, 2004
Creative Component: Analysis of Hospitality Management Across Cultures and Continents

Njoki Mwarumba, MS Hospitality Administration, December, 2002
Thesis: Multicultural Diversity Competency of Hospitality Students in American Universities

Kelly Way, MS Hospitality Administration, December, 2002
Thesis: Examination of the Factors that Influence Air Rage

Hsiu-Chien Lin (Jessie), MS Hospitality Administration, May 2002
Creative Component: The Relationship Between Wireless Technology and Customer Service in the Lodging Industry.

Paul Sorrentino, MS Hospitality Administration, December 1999
Thesis: Identification and Comparison of the Management Skills Required for Single Unit Management and the Management Skills Required for Multi-Unit Management in a Segment of the Quick Service Restaurant Industry

Cihan Cobanoglu, MS Hospitality Administration, December 1998
Thesis: An Assessment Of Effects Of Technology In Oklahoma Lodging Properties.

Julia Ingrid Gosenar, MS Hospitality Administration, May 1998
Thesis: Assessment of the Understanding of the Differences Between Leadership and Management Among Members of the Oklahoma Restaurant Association (ORA), the Oklahoma Hotel and Motel Association (OHMA), and the Oklahoma Travel Industry Association (OTIA)

Committee Member- Graduated  
Doctor of Philosophy Master of Science

Noriel Jacob-Grey, December 2017
Borham Yoon, August 2017
Yao Chin Wang, August 2015
Mei Leng Ng, December 2013
Hye-Young Park, August, 2013
Jing Yang, August 2013
Aijing Liu, May 2013
Yinghua Huang, December 2012
Erin Tucker, August 2011
Yen Nee Ng (Christy), August 2010
Jintao Ma (Emily), May 2010
Gina Causin, August, 2007
Kelly Way, December 2006
Dong Jim Kim, August, 2006
M. Shahrim Ab Karim, August 2006
Shinyi Lin, May, 2006
Shih-Ming Hu (OC), August 2005
Kyung Ah Lee, May 2005
Ronnie Yeh, August 2003
Yen-Soon Kim, December 2002
Cihan Cobanoglu, August, 2001
Ahmet Ozturk, December 2010
Saiphon Yuanlaie, 2010

Ryan Hale, December 2011
Tenaz Soltani, May 2011
Cheryl Dillard, August 2010 (DHM student)
Jerome Keong, May 2009
Jeremy Carney, December 2009
Jeffery Howard, December 2008
Mathew Mann, May, 2007
Brandon Lilly, December, 2006
Joseph Moreo, December 2006
Ng, Yee Nee, August 2005
April Meador, August 2005
Silvio Ceschini, May 2005
Seungsuk Lee, December, 2004
Nardtaya Rattanawongpaisal, December 2004
Joshua Barnard, August 2004
Gina Causin, May 2003
Yin Sik Or, December 2002
Dong Jim Kim, December 2002
Rachel Mary Belvin-Condley (NSCI), May 2002
Li Miao, May 2002
Wei Tang Hu, May 2002
Amy Christine Bilger (DHM), December 2000
Seung Mi Lee, December 1999
Sirintorn Sesavej, December 1999
Pamela Michele Slovak, August1999
John Burdge, August 1999
Claudia Silva, August 1999
Sarah Bryant, December 1998
Tian Jing, December 1998
Balasubramaniam Ravishankar, December 1998

 

Committee Chair - In Process  
Doctor of Philosophy Master of Science
Yidong Zhang (Donna)
Jay West (temporary advisor)
Choonghyoung Lee (Alexis)

 

Not chairing any MS committees at this time

 

Committee Member - In Process  
Doctor of Philosophy Master of Science
Winifred Almon (Jamaica)
Seza Zerman
Salman Alotaibi
Khaled Alsumait
Gemmy Moon
Kiyan Shafieizadeh
Michael Kneip
Nohema Garcia Castaneda
Not participating on any MS committees at this time

 

Undergraduate Research Advisement:

Honors Thesis Advisor for Allison Lyon, Fall 2015
Title: An Exploratory Study of Wage data Collection Processes in Oklahoma Hotels.

Honors Thesis Advisor for Leyla Simmons, Fall 2013
Title: Analysis of Gender Difference on the Skills Needed for Professional Success in the Hospitality Industry Among University Hospitality Education Students.

HES Freshman Research Scholar advisor for Tiffany Sheeran, 2007-08

Honors Thesis Advisor for Brandon Fimple, 2007-08
Title: Foundations of Economic Impact Studies in State and National Parks